Northfolk Digital · We are your north.

More customers. Better decisions. Less manual work.

Digital presence · Business intelligence · AI & automation.

For businesses in Mexico, the United States and Canada.

Northfolk Digital connects your digital presence to the daily work of your business: websites that bring enquiries, reports that show what is happening and AI that cuts manual tasks.

Let’s discuss your business ↗ Explore solutions

In English, Spanish and French.

Northfolk Digital connects your digital presence to the daily work of your business: websites that bring enquiries, reports that show what is happening and AI that cuts manual tasks.

Explore solutions

In English, Spanish and French.

Three connected solutions

Start where it weighs most.

Each solution works on its own and gets stronger when it is connected to the other two.

Digital presence

We start with your offer, your customers and what should happen after each visit.

I want to improve my digital presence ↗

What digital presence includes

Strategy, structure and copy: We agree on the site’s purpose, necessary pages and the information a customer needs to decide.
Responsive design and development: We design mobile and desktop views with clear hierarchy and components your team can maintain.
SEO, forms and measurement: We connect forms, contact and analytics, then review structure, loading and navigation.
Handover and training: We test the main journeys and hand over instructions for updating content.

Local and topic pages

Strategy, structure and copy
Responsive design and development
SEO, forms and measurement
Handover and training

Business intelligence

We start with the decisions you need to make and the data you already have.

I want to organise my reports ↗

Source mapping and data quality
Metric definitions with your team
Dashboards and reports by role
Updates, access and documentation

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AI & automation

We choose one repetitive, measurable process before building a wider system.

I want to automate a process ↗

Process review and workflow design
Form and CRM integrations
AI classification and summaries
Validation, documentation and handover

↗

DIGITAL PRESENCE

From a search to a useful enquiry.

See whether the right people find your offer, understand the next step and reach your team with context.

Improve my digital presence

Northfolk Digital

Enquiry journey

Illustrative data · 30 days

Website visits4,820All sources

Service interactions1,25426% of visits

Enquiries received1543.2% of visits

Qualified conversations4629.9% of enquiries

Search & referrals4,820

Service interest1,254

Enquiries154

Qualified conversations46

Visit sources

Organic search45%

Direct28%

Referrals17%

Campaigns10%

Clarify the offer

Remove friction

Measure enquiries

These figures show how the journey could be measured; they are not Northfolk results.

Data and automation in practice

What changes day to day.

How your business information and follow-up can work together. The scope is defined with your team.

01Business intelligence

The sales review, without chasing five files.

We bring together the enquiry and sales data available. The report shows opportunity sources, current stages and items that need attention. Differences in the data are reviewed before reporting is automated.

Gather and review the sources.
Agree on what each metric measures.
Give each team a useful view.

02AI & automation

A request arrives. Follow-up begins.

The form collects what is needed. The workflow classifies the request, prepares a summary and alerts the right person. Missing information or a case requiring judgement goes to the team for review.

Receive and record the request.
Classify it and prepare context.
Assign and follow up, with review.

Illustrative examples: the workflow depends on each business’s tools and permissions.

Where Northfolk fits

Different businesses. Different working realities.

A clinic does not operate like a hotel. A distributor does not measure the same things as a consultancy. We start with how each business works.

01Real estate & propertyAgents, developments and property managers.

A purchase enquiry and a maintenance request should not land in the same queue.

Digital presence

Property listings, detailed pages and viewing requests in one clear journey.

Business intelligence

Enquiry sources, pipeline stages and occupancy by property or development.

AI & automation

Lead assignment, viewing reminders and request follow-up.

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02Hospitality & travelBoutique hotels, tour operators and experiences.

The same questions arrive by email, WhatsApp and forms while bookings live elsewhere.

Digital presence

Rooms, experiences and direct booking with useful information before the trip.

Business intelligence

Occupancy, booking sources and performance by channel and season.

AI & automation

Enquiry routing, pre-arrival information and team notifications.

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03Restaurants & foodRestaurants, cafés and hospitality groups.

An outdated menu and a late sales report are different problems. Both affect service.

Digital presence

Mobile-friendly menus, opening hours and a direct route to booking or ordering.

Business intelligence

Sales by item, location and time, using the data your systems provide.

AI & automation

Event enquiries, confirmations and operational summaries for each team.

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04Professional servicesAdvisory firms, consultancies and B2B teams.

A useful enquiry needs context before it reaches someone’s calendar.

Digital presence

Clearly explained services, team profiles and focused enquiry forms.

Business intelligence

Opportunity sources, proposal stages and commercial workload.

AI & automation

Initial information gathering, request classification and reminders.

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05Retail & e-commerceStores, brands and multi-location businesses.

Online sales and available stock do not always tell the same story.

Digital presence

Catalogues and shops with clear product pages and a considered checkout.

Business intelligence

Sales, stock and returns by channel, product or location.

AI & automation

Stock notifications, order follow-up and enquiry classification.

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06Health, beauty & wellnessClinics, aesthetic practices and studios.

Teams spend time confirming appointments and answering the same administrative questions.

Digital presence

Services, practitioner profiles and a clear way to request an appointment.

Business intelligence

Appointments, cancellations and enquiry sources with defined access.

AI & automation

Appointment reminders and administrative answers; clinical decisions stay with practitioners.

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Let’s talk about my operation ↗Explore the industries ↗

Gian C. Tirado · Founder

Understand the business first.

I was born in Montreal and work from Mexico. Before building solutions for others, I used them to grow projects of my own. I start by listening to how your team works; then we decide what is worth building.

Meet Northfolk ↗

How a project starts